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Compassionate care starts with listening

Give patients and family members a voice.
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Our Story

Ecouton grew from a need for caregivers to have an immediate voice in the care of their loved ones and a way to resolve problems in real-time.

Our Vision

The best way to respect patients and family caregivers is to listen to them and act on what they say. We let them communicate in new ways that improve their care today.


 Ecouton's approach is unique. Our software and AI give patients and families a direct channel to share their challenges with providers in a simple, natural way.

Who are we

How it works

Capture efficiency and employee recognition, service failures and real-time patient and caregiver satisfation with actionable
Improve CMS Star rating, QAPI, CAHPS, with experienced healthcare expertise

Meaningful Action. Today.

We work with clients to understand the patients' care journey. This allows us to map out the individual stories of patients and caregivers into quality of care segments. We listen at key touchpoints using modern feedback tools that can drive meaningful actions today, not months from now.

Invisible AI. Easy insights.

Stories shared from key touchpoints are converted into insights using powerful artificial intelligence (AI) that understands patient stories. This data lets you notify caregivers about urgent issues, coach employees, improve processes, and. training content.

a healthcare software tool for real-time feedback
How it works
Actual Caregiver Feedback

"I really appreciated the RN's that worked with us. They took good care of mom. The lady who showered mom was so kind and helpful."

Inspiration Hospice Partner
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Schedule a demo with a product consultant and learn how easy it is to listen to patients.

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Tel: 801-815-9575

434 E Fairmont Hill Ct
Draper, UT 84020

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